How Soilbaling protects your information
We respect your privacy and handle personal data with transparency, purpose, and security.
1. Overview
This Privacy Policy explains how Soilbaling collects, uses, and safeguards personal data when you access soilbaling.world, enrol in courses, or interact with our services.
2. Data Controller
Soilbaling, headquartered in Lisbon, Portugal, is the data controller responsible for processing your personal data. Contact: [email protected].
3. Data We Collect
We collect personal identification data, contact details, professional information, billing details, learning analytics, and communications you share with instructors.
4. How We Use Data
Data is used to deliver courses, manage accounts, personalise learning journeys, communicate updates, process payments, and analyse platform performance.
5. Legal Basis
We process data based on contractual necessity, legitimate interests, legal obligations, and your consent when required (e.g., marketing communications).
6. Data Sharing
We use trusted service providers for payment processing, analytics, hosting, and communication. All partners adhere to GDPR-compliant standards.
7. International Transfers
If data is transferred outside the European Economic Area, we apply appropriate safeguards such as Standard Contractual Clauses or equivalent protections.
8. Data Retention
We retain personal data for as long as necessary to fulfill contractual obligations, legal requirements, and legitimate business needs. Retention periods vary by data category.
9. Security Measures
Security controls include encryption, access restrictions, secure backups, and regular audits to protect against unauthorised access or data loss.
10. Your Rights
You have the right to access, rectify, erase, restrict, or object to processing. You may also request data portability or withdraw consent at any time.
11. Marketing Preferences
We only send marketing communications with your consent. You can unsubscribe via email links or by contacting us directly.
12. Cookies
We use cookies to enhance functionality and analytics. See our Cookie Policy for details on cookie categories and controls.
13. Children’s Data
Soilbaling does not knowingly collect personal data from individuals under 18 without parental consent. Contact us if you believe a minor has provided data.
14. Policy Updates
We may update this policy to reflect changes in law or our services. Updates will be posted on this page with a revised effective date.
15. Contact
For privacy inquiries or data requests, contact [email protected] or call +351 629 753 511. We respond within 30 days.